UIZ supports you with various insurance services for your target clients including travel insurance service, business insurance and many more. we provide the service in the service in various ways which will benefit your inflowing ways:
Live Online Help Ensures Increased Customer Satisfaction
It’s really nice service that website visitors appreciate the ability to chat with a live person if they need assistance for worldwide insurance services. UIZ Live-chat system is your insurance against the loss of new and established customers due to lack of website support. Live Help button on your website instantly puts your customers in contact with one of your operators or licensed agents. No one has to wait for an email response, and no one gets put on hold. Our live chat system does more than benefit your established customers – it’s also a serious online sales tool. Agents and operators can proactively invite website visitors to chat. Live chat speeds the flow of information between agent and customer. All information that can be given over the phone can be given to the customer more expeditiously during a live chat session. The live help button shows prospective customers that a live person will be available to assist them with post-sale customer service issues. We provide support, both you and your valued customers are covered.
Advantages of Using Provide Support on Insurance Websites
1. Online website sales swiftly answer questions from the occasional online visitor wants a rate quote right away or doesn’t have time to wait for an email response.
2. It is the staff multitasking one operator may assist several customers at the same time, decreasing telephone and material costs.
3. Website visitor monitoring the operator interface shows the country and city of origin of website visitors. Great for gathering statistical information on advertising campaigns.
Convenience for Both Agents and Customers
UIZ live chat system allows your customers to check the status of their policies, inquire about additional coverage, change deductibles, see a list of items covered in a homeowner’s policy, and get speedy answers to complex questions.
Live Answers to Save Time
Using chat answers for such questions is much faster than repeating the same information in every phone call.
Chat Transcripts for Training and Quality Control
Transcripts of all chat sessions may be automatically sent any email address. Information from these chats can be used for quality control purposes, training new staff, and determining which information might need to be added to the website.
UIZ Virtual Assistant
UIZ is Proud to announce that we have more than 100 trained and experienced professionals in insurance service so that we can provide virtual assistant to any organization for customer chat and technical aspects as well.